Transportation Security Information Sharing: Stakeholder Satisfaction Varies; TSA Could Take Additional Actions to Strengthen Efforts

Citation
Government Accountability Office, Transportation Security Information Sharing: Stakeholder Satisfaction Varies; TSA Could Take Additional Actions to Strengthen Efforts (GAO-14-506) (June 24, 2014) (full-text).

Overview
This report addresses the extent to which (1) stakeholders report they are satisfied with TSA's security-related products and mechanisms used to disseminate them and TSA has used GAO's prior survey information to identify any areas for improvement, and (2) TSA obtains, documents, and incorporates stakeholder feedback.

The GAO recommends that TSA assess GAO's survey results to identify causes of information-sharing gaps and actions to address them, and systematically document and incorporate stakeholder feedback.