Percentage of timely service provisioning requests

Definition
The percentage of timely service provisioning requests

"describes the number of service provisioning requests completed within a defined time period over the total number of service provisioning requests, expressed as a percentage."

Overview
"Provisioning of cloud services may vary greatly depending on the type of service being considered &mdash; from storage provisioning to user account provisioning. It is thus expected that this SLO will need to be tailored to the particular service being considered."