Cloud service contract

Definition
A cloud service contract

{{Quote|defines the terms and conditions for access and use of the services offered by the cloud provider and establishes the period of service, conditions for termination, and disposition of data (e.g., preservation period) upon contract termination. Typically, the complete terms and conditions for a cloud service contract are contained in multiple documents, including a service level agreement and privacy and acceptable use policies.

Overview
NIST has identified two types of cloud service contracts: predefined, nonnegotiable contracts and negotiated contracts.