Reducing Charges for 411 Directory Assistance

Citation
Office of the State CIO, Reducing Charges for 411 Directory Assistance (Sept. 21, 2010) (full-text).

Overview
The purpose of this Information Technology Policy Letter (ITPL) is to:


 * Announce requirements to limit the use of 411 services by California state government employees, and
 * Provide information on no-cost alternatives to 411 services.