Information Technology Reform: Progress Made; More Needs to Be Done to Complete Actions and Measure Results

Citation
Government Accountability Office, Information Technology Reform: Progress Made; More Needs to Be Done to Complete Actions and Measure Results (GAO-12-745T) (May 24, 2012) (full-text).

Overview
The Office of Management and Budget (OMB) and key federal agencies have made progress on selected action items identified in the IT Reform Plan, but there are several areas where more remains to be done. Of the 10 key action items reviewed, 3 were completed and the other 7 were partially completed by December 2011. The action items that are behind schedule share a common reason for the delays: the complexity of the initiatives. In all seven of the cases, OMB and the federal agencies are still working on the initiatives.