Computers: Information on the Patent and Trademark Office Automation Program

Citation
General Accounting Office, Computers: Information on the Patent and Trademark Office Automation Program (IMTEC-86-4FS) (Dec. 20, 1985) (full-text).

Overview
In response to a congressional request, the GAO provided information on the Patent and Trademark Office's (PTO) planning, contracting, and scheduling of its patent automation program.

The GAO found that: (1) although federal regulations caution against lengthy cost-plus-fixed-fee contracts because they provide minimum incentives for cost control, the PTO entered into a $289 million, 18-year, cost-plus-fixed-fee contract to design, develop, implement, and maintain the system; (2) as of December 1985, the PTO had procured several hardware components for the system and was developing and testing system software; (3) the system is not operational, but the first evaluation of the system is scheduled for January 1986; (4) the PTO did not conduct a space management analysis before it made major acquisition decisions, and potential space problems contributed to the decision to reconfigure the system; (5) problems have been identified with the contractor's accounting systems because they are not in compliance with certain required cost accounting standards; (6) the PTO has not elected to establish an on-site team for contract administration and oversight; and (7) the project is more than 1 year behind its original schedule for system development.