Benchmarking E-government: A Global Perspective

Citation
United Nations, Benchmarking E-government: A Global Perspective (UNDESA/ASPA) (2001) (full-text).

Overview
The study's primary goal was to objectively present facts and conclusions that define a country's e-government environment and demonstrate its capacity to sustain online development. This was accomplished by a comparative analysis of fundamental information and communication technology (ICT) indicators and critical human capital measures for each UN Member State. The final measure or E-government Index could be useful tool for policy-planners as an annual benchmark.