Order Instituting Rulemaking on the Commission's Own Motion to Establish Consumer Rights and Consumer Protection Rules Applicable to All Telecommunications Utilities

Citation
Cal. Pub. Util. Comm'n, Order Instituting Rulemaking on the Commission's Own Motion to Establish Consumer Rights and Consumer Protection Rules Applicable to All Telecommunications Utilities (Oct. 28, 2010) (/FINAL_DECISION/125959.htm full-text).

Overview
This Order established a rule providing the right to reverse unauthorized charges billed to prepaid or postpaid mobile phone accounts.