Implications of Electronic Mail for the Postal Service’s Work Force

Citation
General Accounting Office, Implications of Electronic Mail for the Postal Service’s Work Force (GGD-81-30) (Feb. 6, 1981).

Overview
Electronic mail, an emerging development in telecommunications, could significantly reduce the Postal Service's labor force over the next 20 years. The largest reduction could be expected if the private sector offers electronic mail services and the Service does not participate. If these projections prove correct, however, the large number of employees becoming eligible for retirement during this period, as well as normal attrition, should allow the Service to reduce its work force without major layoffs.