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OECD, Consumers in the Online Marketplace: The OECD Guidelines Three Years Later (Feb. 3, 2003) (full-text).


This report summarizes the results of implementation activities of the OECD Guidelines for Consumer Protection in the Context of Electronic Commerce ("Guidelines") in OECD countries and includes in an Appendix a table with selected activities organized on a country-by-country basis. It also touches on the emerging role of consumers in the digital economy, describes a number of initiatives through which the OECD Committee on Consumer Policy has continued to address issues raised in the "Guidelines," and identifies several areas that the Committee has singled out for future attention.