FANDOM


Citation Edit

Federal Communications Commission, In the Matter of Protecting the Privacy of Customers of Broadband and Other Telecommunications Services (FCC 16-148) (Oct. 27, 2016) (full-text).

Overview Edit

These rules that require broadband Internet Service Providers (ISPs) to protect the privacy of their customers. The rules ensure broadband customers have meaningful choice, greater transparency and strong security protections for their personal information collected by ISPs.

The rules implement the privacy requirements of Section 222 of the Communications Act of 1934 for broadband ISPs, giving broadband customers the tools they need to make informed decisions about how their information is used and shared by their ISPs. To provide consumers more control over the use of their personal information, the rules establish a framework of customer consent required for ISPs to use and share their customers' personal information that is calibrated to the sensitivity of the information. This approach is consistent with other privacy frameworks, including the Federal Trade Commission's and the Administration’s Consumer Privacy Bill of Rights.

The rules separate the use and sharing of information into three categories and include clear guidance for both ISPs and customers about the transparency, choice and security requirements for customers' personal information:

In addition, the rules include:

The scope of the rules is limited to broadband service providers and other telecommunications carriers. The rules do not apply to the privacy practices of web sites and other "edge services" over which the Federal Trade Commission has authority. The scope of the rules do not include other services of a broadband provider, such as the operation of a social media website, or issues such as government surveillance, encryption or law enforcement.